Terms of Service

Stillroot Legal helps authorized users trigger and review automation jobs for supported legal workflows, including case-search and notification-scraper jobs. Those jobs use client-controlled accounts and infrastructure. Stillroot Legal does not independently provide court-record access, is not affiliated with Iowa Judicial Branch systems, is not a law firm, and does not provide legal advice.

Each client is expected to own and pay for its own Render account and worker services. Stillroot Legal stores the Render connection details needed to trigger jobs, but the jobs run in the client-owned Render environment. Client EDMS credentials should remain in the client-owned Render environment and should not be entered into Stillroot Legal. You are responsible for ensuring that any Iowa Courts eFiling or EDMS account used with the service is owned, controlled, or validly authorized by your firm.

You are responsible for maintaining accurate account information, protecting user credentials, and ensuring that only authorized firm personnel use the service. Team owners are responsible for inviting, removing, and managing users in their firm account.

Stillroot Legal is offered as a month-to-month firm subscription unless otherwise agreed in writing. Payments are processed by Stripe. You are also responsible for any third-party costs you incur through services such as Render, Dropbox, or other connected systems. You may cancel through the billing portal when available or by contacting support.

Email support is included for account setup, configuration, and reasonable troubleshooting. Support does not include guaranteed response times, 24/7 coverage, custom development, or guaranteed resolution of issues caused by third-party services unless separately agreed in writing.

The service depends on third-party systems including Render, Dropbox, Stripe, Neon/Postgres, email providers, and court or EDMS systems. Stillroot Legal does not control those services and is not responsible for their downtime, API changes, data handling, authentication requirements, rate limits, or failures.

You are responsible for ensuring that your use of the service is lawful, authorized, and consistent with your professional duties. You are responsible for the accuracy of case inputs, the security of your connected accounts, the configuration of your Render services, compliance with court, EDMS, and account terms, and the handling of any documents delivered to Dropbox or other storage locations.

The service is provided on a reasonable-efforts basis. We do not guarantee uninterrupted availability, successful job completion, complete or error-free document retrieval, or continued compatibility with third-party websites or systems.

You may not misuse the service, attempt to bypass access controls, interfere with service operation, use the service for unlawful purposes, or submit credentials or data that you are not authorized to use.

We use reasonable technical and organizational measures designed to protect stored connection credentials. No system is perfectly secure. You should promptly notify us if you believe an account, token, or connected service has been compromised.

The service is provided "as is" and "as available." To the fullest extent permitted by law, Stillroot disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

To the fullest extent permitted by law, Stillroot will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption. Stillroot's aggregate liability for claims relating to the service will not exceed the amounts paid to Stillroot for the service during the three months before the event giving rise to the claim.

We may update these Terms from time to time. Continued use of the service after updated Terms become effective means you accept the updated Terms.

Questions about these Terms can be sent through the contact path on the site or to the support address provided during onboarding. See also our Privacy Policy.